Connect Jira to your employee recognition program
Employees are completing high-value tickets at your organization and they deserve recognition. Plus, the rest of the company doesn’t know this work is being done. No better place to share that work than on your employee recognition feed with Recognize.
The robust nature of Jira extends to integrating with Zapier and Recognize. This use case can be expanded to include certain tags or dates in which it was completed.
As you can imagine, the sky’s the limit. Simple recognition is all people want most of the time. However, to engage the customer support or certain employees more, using Recognize and Jira, one can see how using labels and tickets to add gamification to Jira.
If you are a subscribed member of Recognize and a company admin, you can go to your Recognize admin dashboard to create a new badge for this use case.
Jira doesn’t have a lot of Trigger Events, but they make up for it in the data they pass back.
Since this use case is recognizing employees and communicating to the company when high priority tickets are done, then we will want to make that so Zapier can find it to test.
This will now only pull in tickets that are marked high priority and done.
If this isn’t the exact use case, it is easy to augment it. Please contact us if you have questions.
Once you found and added Recognize. Choose the “Create Recognition” Action Event.
From there you will want to customize the recognition.
The sender could be the ticket creator, if you are an admin. Admins of Recognize can set others are senders.
If you are a manager or employee, put your own email as sender.
The recipient is obviously the assignee.
The badge is the one made for high priority Jira tickets.
Jira responds with so much data you can be a bit dynamic in the message.
Privacy is false so the whole company can see it in the Recognize social recognition feed.
The filtering in Jira does require a paid subscription. However it should pay for itself with all the great connections, such as with Recognize.
If your company is a customer of Recognize, we'd love to help you get started.Contact us